Terms & Conditions
This site (Ray Action Design, https://rayaction.com) is owned and controlled by Ray Action Design you are advised to read the terms and conditions regulating the use of this site.
By accessing this site, you agree to bind yourself to these terms and conditions, which may be modified at any time and without notice authored by Ray Action Design. All content, including all texts, designs, icons, photographs, code and software used or incorporated into this website, as well as the organization and presentation of content are trademarks, protected by the copyright or other intellectual property right of Ray Action Design.
This website may contain links to other sites. Ray Action Design does not undertake any commitment regarding any website which you may have access via this one, and declares itself completely independent addressing these sites. Ray Action Design has no control over the content of these sites and the presence of these links does not in any way constitute its membership to other Internet sites.
You agree that all information published on this site is presented as is, for information purposes, without any guarantee at all times, as to its accuracy, including all warranties, expressed or implied, including, but not limited to, implied warranties of accuracy, merchantability and fitness for a particular purpose . Despite all reasonable efforts to ensure the accuracy and updating of the contents of its site, Ray Action Design assumes no responsibility for the accuracy or the validity of the statements contained in the material on this website. You agree to use this website at your own risk.
Ray Action Design, its affiliates and its officers, directors, employees, agents, successors or assigns shall in no event be liable for any damages, including, without limitation, any direct, indirect, special, or consequential damages, that may result from the use of this website, even if Ray Action Design or one of its affiliates has been advised or should have been advised of the possibility of such damages.
Sales of Products and Parts
1. All prices are subjected to change without prior notice.
2. We reserve the right to correct typographical and printing errors.
3. We reserve the right to correct prices or calculation errors.
4. We reserve the right not to proceed with any order where we feel that it will put us, the recipient, or any other party in a vulnerable position either financially or for any other justifiable reason.
Returns on defective product
Ray Action Design offers a warranty against defects in material or workmanship. In this case, we will take care of the return fees. Plus, in case of a replacement, we’ll also take care of the new shipping fees.
Returns on non-defective product
Returns on non-defective product must be done within 30 days of the product reception date. To be returned the product must meet all of these conditions:
be in new condition
have no custom text (default text is accepted)
not have been subject to other special modifications when purchased (custom length, width or color other than those listed)
the red liner must not have been removed
Customer is responsible for all shipping costs (including insurance. clearance and taxes) **.
**For the United States and Canada, we have a special deal that allows you to return your product for a $35 (USD) flat fee (including the pickup, clearance and taxes) that will be deducted from the full refund. Simply ask for an RAN and we’ll arrange the pickup.
How to initiate a return
Please contact Ray Action Design through email or phone prior to returning any merchandise for authorization and instructions. All returns are subject to our current warranty policy.
All product returns must have an assigned Return Authorization Number prior to returning the merchandise.
Refund on returns
We will issue the refund within 48h (business days) of product reception.
The terms and conditions of this site are governed and interpreted under the laws of the Province of Quebec, notwithstanding any conflict of jurisdiction. Any dispute relating to this website, the terms and conditions, or any transaction, including the sale of a product, using this website will be governed by the laws of the Province of Quebec, Canada.
If you have any questions or comments, do not hesitate to contact us.